Privacy Policy — jnt77

jnt77 ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform accessible at jnt77.lat. We take the privacy of our users ("you", "User", "Player") seriously, and this Privacy Policy sets out our practices regarding the collection, use, disclosure, and protection of personal data in connection with your use of the jnt77 Platform.

By registering an account on jnt77, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy applies to all data processing activities carried out by jnt77 in relation to the Platform, including account registration and management, payment processing, customer support interactions, responsible gambling tools, VIP programme administration, and any communications we send to you.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

jnt77 collects Personal Data through several channels in the course of providing our services to you. The categories of data we collect include:

3.1 Registration & Account Data

When you create a jnt77 account, we collect the information you provide during registration, including:

3.2 Identity Verification (KYC) Data

As part of our mandatory Know Your Customer process, we collect identity documents to verify your age and identity. This may include:

3.3 Financial & Transaction Data

When you make deposits or withdrawal requests, we process financial information related to your chosen payment method. This includes transaction references, payment method identifiers (e.g., registered eWallet account name, bank account name for DuitNow or FPX verification), and transaction amounts in MYR. We do not store full payment credentials such as complete card numbers; these are handled by our authorised payment service providers.

3.4 Usage & Behavioural Data

We automatically collect certain data as you use the Platform:

3.5 Communications Data

When you contact our customer support team via live chat, or communicate with us by email, we retain records of those interactions — including the content of messages, timestamps, and the nature of any issues raised — for quality assurance, compliance, and dispute resolution purposes.

3.6 Responsible Gambling Data

Where you make use of responsible gambling tools — such as setting deposit limits, loss limits, requesting a cool-off period, or initiating a self-exclusion — we retain records of these preferences and instructions to ensure they are applied correctly and consistently across your account.

jnt77 processes your Personal Data only for specified, legitimate purposes. The primary purposes for which we use your data are:

• Account Management: To create, operate, and maintain your jnt77 account, including processing login credentials and managing account preferences.
• KYC & Compliance: To verify your identity and age (21+), satisfy anti-money laundering (AML) obligations, and fulfil any applicable regulatory requirements.
• Payment Processing: To process deposits and withdrawals via your chosen MYR payment method (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, etc.) and to maintain accurate financial records.
• Platform Operation & Security: To detect, prevent, and investigate fraud, unauthorised account access, money laundering, and other prohibited activities.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible Gambling: To apply and enforce the responsible gambling tools and limits you have set on your account, and to monitor for indicators of problem gambling behaviour where required by our duty of care obligations.
• VIP Programme Administration: To track your eligibility for and participation in the jnt77 six-tier VIP programme, calculate cashback, and administer exclusive member benefits.
• Platform Improvement: To analyse usage patterns, identify technical issues, and enhance the features and performance of the Platform for all users.
• Marketing Communications: Where you have opted in to receive promotional communications, to send you relevant offers, bonus notifications, and platform updates. You may opt out of marketing communications at any time by contacting our support team.

We will not use your Personal Data for any purpose that is incompatible with the purposes described in this Policy without first informing you and, where required, obtaining your consent.

jnt77 processes your Personal Data on one or more of the following legal bases:

jnt77 does not sell, rent, or trade your Personal Data to third parties for their independent marketing or commercial purposes. We may, however, disclose your data to the following categories of recipient where necessary and lawful:

• Payment Service Providers: We share necessary financial and identity data with our authorised Malaysian payment partners (including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and major local banks) to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity Verification Services: We may engage third-party KYC service providers to assist with age and identity verification. These providers process your identity documents under strict confidentiality and data processing agreements with jnt77.
• Game Content Providers: Game studios and live casino operators whose content is featured on the jnt77 Platform may receive limited technical data (such as session tokens) necessary to deliver gameplay. They do not receive your personal identifying information beyond what is technically necessary.
• Fraud Prevention & Security Services: We may share data with fraud detection platforms or cybersecurity service providers for the purpose of identifying and preventing fraudulent activity on the Platform.
• Legal & Regulatory Authorities: We may disclose Personal Data to regulators, law enforcement agencies, courts, or other public authorities where required to do so by law, court order, or lawful regulatory request.
• Professional Advisers: Our legal counsel, auditors, and compliance advisers may access Personal Data on a need-to-know basis under professional confidentiality obligations.

All third parties with whom we share data are contractually required to process that data only for the purposes for which it was shared, and to implement appropriate security measures to protect it.

jnt77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device that allow us to recognise you between sessions and remember your preferences.

The types of cookies we use include:

You may configure your browser to refuse non-essential cookies at any time. Please note that disabling functional or analytical cookies may affect some aspects of your user experience on the Platform. Disabling strictly necessary or security cookies may prevent you from accessing the Platform entirely.

jnt77 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Active Accounts: Personal data is retained for the full duration of your account relationship with jnt77.
• Closed or Suspended Accounts: Following account closure or suspension, we retain relevant personal and transactional data for a minimum period as required for compliance, legal proceedings, or regulatory reporting purposes. This typically includes KYC documents, transaction records, and communications history.
• AML & Compliance Records: Records required for anti-money laundering compliance may be retained for an extended period in accordance with applicable financial regulations.
• Self-Excluded Players: Records of self-exclusion instructions are retained throughout the exclusion period and for a reasonable period thereafter, to prevent inadvertent re-registration and to honour the Player's self-exclusion request.
• Marketing Data: Where you have consented to marketing communications, your data will be retained for this purpose until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

jnt77 implements comprehensive technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL / TLS Encryption: All data transmitted between your device and the jnt77 Platform is encrypted in transit using industry-standard Transport Layer Security protocols.
• Encrypted Data Storage: Sensitive data stored on jnt77 servers — including passwords and identity documents — is encrypted at rest using strong cryptographic standards.
• Two-Factor Authentication (2FA): Account holders are encouraged to enable 2FA to add an additional verification layer beyond password-based login.
• Access Controls: Internal access to Personal Data is restricted to authorised personnel on a strict need-to-know basis. All internal data access is logged and subject to regular audit.
• Real-Time Fraud Monitoring: Automated systems continuously monitor for unusual account activity, suspicious login patterns, and potential data breach indicators.
• Regular Security Reviews: jnt77 conducts periodic security assessments of our technical infrastructure and updates our security controls in line with evolving threat landscapes.

Despite our best efforts, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us promptly if you suspect any unauthorised use of your account.

Subject to applicable law and certain conditions, you have the following rights in relation to your Personal Data held by jnt77:

To exercise any of these rights, please contact our support team via live chat on the Platform or by emailing us at the address provided in Section 14. We will respond to verified requests within a reasonable timeframe, and in any event within 30 days. Requests may require identity verification before we can process them.

The jnt77 Platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain Personal Data from individuals under 21 years of age.

As part of our KYC process, every account is subject to mandatory age verification. Where we have reasonable grounds to believe that a registered user is under 21 years of age, we will immediately:

• Suspend the account pending review;
• Halt any pending deposits or withdrawals;
• Delete any Personal Data collected from the underage individual;
• Close the account permanently following confirmation of underage status.

If you are a parent or guardian and believe that your child under 21 has submitted personal data to jnt77, please contact us immediately via the details in Section 14 so that we can take prompt action.

The jnt77 Platform integrates with a number of third-party service providers to deliver core platform functionality. These include payment processors (such as the operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, and Public Bank), game content providers, and identity verification services.

Each of these third parties operates under its own privacy policy and data protection framework. jnt77 is not responsible for the privacy practices of third-party service providers beyond the contractual protections we put in place. We encourage you to review the privacy policies of any third-party service you use in connection with the Platform.

jnt77 does not incorporate third-party social login, advertising networks, or tracking pixels that would share your browsing or gaming activity with unaffiliated third parties for commercial profiling purposes.

jnt77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes, we will notify you through a prominent notice on the Platform and, where appropriate, via email to your registered address.

The "Last Updated" date displayed at the top of this page will always indicate when the Policy was most recently revised. Your continued use of the jnt77 Platform following any update to this Policy constitutes your acknowledgement of the revised version.

We encourage you to review this Policy periodically to stay informed about how we protect your personal information. If you have concerns about any changes to this Policy, you are welcome to contact us before continuing to use the Platform.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your Personal Data is being handled, please contact us through the following channels:

We are committed to addressing all privacy-related enquiries fairly and promptly. Where you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.